Terms and Conditions for the Use of this Site

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Please read these terms and conditions carefully, they contain important information about your rights and obligations. You can print out these terms and conditions by clicking on the print icon on your browser.


1 Introduction

1.1 Please read these terms and conditions carefully before using the website operated by CSS (UK) Limited (‘CSS’ ‘our’, ‘we’ or ‘us’) of Unit 23 Redland Close, Aldermans Green Industrial Estate, Coventry, CV2 2NP (Company Number: 04093596, VAT number 754 6648 94). By clicking on the ‘I Accept’ button at the bottom of these terms and conditions (‘our website’) you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time.

1.2 This website is intended to be used by business buyers although we will be happy to sell to individuals who wish to buy one of our Products for private non-business use. In such a case, please call our switchboard number and we would be pleased to help you.

1.3 If you do not wish to be bound by these terms and conditions then you may not use our website.

2 Nature of our website

2.1 Our website is a place for you to select and order any of our range of products (the ‘Products’). Our website describes the Products in more detail.

2.2 Please note that our website is available only to individuals that can form legally binding contracts under applicable law. Although the contents of our website are aimed at users aged 16 and above, you must be over eighteen (18) years to purchase the Products, using the payment method displayed on our website. If you do not qualify, please click here to leave our website now.

3 Buying Products on our website, Delivery and Acceptance

3.1 To order a Product you will need to follow the ordering procedures set on the website completing the relevant form confirming all the details and quantity of Products required (“Order”). Details of our prices and the procedures for payment and delivery are displayed on our website.

3.2 Any times or dates stated on our website when placing an Order for delivery are estimates only. CSS will make all reasonable efforts to deliver the Products by the date specified, but does not accept liability for any failure to deliver within that period.

3.3 Unless we have agreed to allow you credit terms, you must pay by credit or debit card or Paypal at the time of placing the Order. We reserve the right to obtain validation of your payment method details before providing you with any Products. Any other method of payment must first be agreed by us and confirmed by phone. The price of any Product is the price in force at the date and time of the Order. We may change the price of any Product before you place an order. We try to ensure that our prices displayed on our website are accurate but the price on your Order will need to be validated by us as part of the acceptance procedure (see clause 3.4 below). We will inform you if a Product’s correct price is higher than that stated in your Order and you may decide whether or not to proceed or cancel the Order. The prices are exclusive of delivery costs and applicable taxes.

3.4 CSS is entitled to refuse any Order placed by you. If your Order is accepted, we will confirm acceptance to you by online electronic means (‘Confirmation’) to the email address you have given us within your Order. Subject to 3.2 above, the Order will then be fulfilled by the date set out in the Confirmation or, if the Confirmation does not contain such a date, no later than thirty (30) days from the date of the Confirmation.

3.5 If the Product you ordered is unavailable, we may provide to you a substitute of an equivalent quality and price (‘Substitute Product’).

4 Delivery, Risk and Title

4.1 Delivery will be made to the address given in your order. You must ensure that someone is available to take delivery and if we have tried to deliver Products to you in accordance with our agreement and you have failed to take delivery, then we may terminate this agreement by notice to you. Following any such termination, we shall be entitled to recover any costs arising from your failure to take delivery.

4.2 Once we have delivered Products to you, they will be at your risk but ownership will not pass unless or until all those sums of money as may be owing by you to us have been paid in full, including any sums as may be owing under any other arrangement or contract between us.

4.3 You will be deemed to have accepted the Products once you have had a reasonable opportunity to inspect them after delivery.

4.4 Payments outstanding on credit terms must be settled in full within 30 days from the date of our invoice. We shall be entitled to add interest on any outstanding amounts owing after 30 days at the rate of 2% per month to accrue on a daily basis.

5 Returns

5.1 You may return any Products for up to seven (7) days of the date of delivery if any of the matters stated at 5.3 (below) apply. To do so you must notify us in writing within three (3) days of receipt of delivery. You will then be entitled to a refund from CSS, which will be paid within thirty (30) days of receipt of the returned Products. You will be liable for arranging and the costs of returning the Products to us. Upon request, we will collect the Products from you, but the cost of this will be charged to you and we may deduct this from the refund amount due.

5.2 While in your possession, you must keep any Products you intend to return to us in good condition.

5.3 If:
(a) the Product delivered is not what you ordered (including any Substitute Products), or does not correspond with its description;
(b) the Product delivered is not of a satisfactory quality (as determined by us).

5.4 If you have any complaints, you should direct them to us via email at info@cssukltd.co.uk or by post at the following address:
CSS UK Ltd
Unit 23 Redland Close,
Aldermans Green Industrial Estate,
Coventry, CV2 2NP

6 Modifications to website

6.1 We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of our website or the content of the Products available through it, including your access to it. Unless explicitly stated to the contrary, any new features including new the Products shall be subject to these terms and conditions.

6.2 Please note that although we try to ensure that the content of our website is accurate, it may contain typographical errors or other inaccuracies.

7 Information you provide to us

7.1 You undertake that all details you provide to us for the purpose of purchasing the Products will be correct, and that you are an authorised individual representing the business.

7.2 The following applies to any information you provide to us, for example during any registration or ordering process.
(a) You authorise us to use, store or otherwise process any personal information which relates to and identifies you or the business that you represent, including but not limited to your name and address, to the extent reasonably required to provide the Products which are available through our website by us, our partners, successors (including the purchaser of the whole or part of our business), associates, sub-contractors or other third parties (together our ‘Partner Companies’);
(b) If you obtain or choose to buy Products through our website then we may collect information about your business and we may collect this information into a file specific to that business.

7.3 By accepting these terms and conditions, you agree to the processing and disclosure of the Personal Information for the Purposes. If you would like to review or modify any part of your Personal Information then you should email us at info@cssukltd.co.uk.

7.4 You warrant and undertake that you will not use our website for any purpose that is illegal or prohibited by these terms and conditions. If you breach these terms and conditions then your permission to use this website terminates immediately without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these terms and conditions.


8 Security

You are solely responsible in all respects for all use of and for protecting the confidentiality of any username, email verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify CSS immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.

9 Applicability of online materials

9.1 Our website is controlled and operated by us or on our behalf from the United Kingdom. Where content published on the website is supplied by third parties, you understand that we do not control or endorse such content in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or offline) and the use of such content, except for content which relates directly to Products you purchase.

9.2 We have used our best endeavours to ensure that our website complies with the laws of England & Wales. However, we make no representations that the materials on our website are appropriate or available for use in locations outside England & Wales. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.

9.3 CSS makes no representations and gives no warranties, express or implied that making the Products available in any particular jurisdiction outside the UK is permitted under any applicable non-UK laws or Regulations. Accordingly, if making the Products or any part available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to purchase the Products. CSS accepts no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside the UK or who are nominees of or trustees for citizens, residents or nationals of other countries.

10 Copyright and monitoring

The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is CSS or other third party licensors. All Product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with CSS or using our website as a buying resource. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete any test or questionnaire.

11 Linked sites

CSS make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from CSS and that we have no control over the content or availability of that website. In addition, a link to any other website does not mean that CSS endorses or accepts any responsibility for the content, or the use of, such a website and CSS shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.

12 Availability of our website

We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device.

13 Liability

13.1 We warrant that for any Product you purchase from our website:
(a) we have the right to sell the Product to you;
(b) the Product will correspond with the description we have given to you and be of satisfactory quality;
(c) will be fit for the purpose for which Products of that type are intended to be used when manufactured and not for any other purpose.

We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any products (including without limitation the Products), and shall not be liable for any loss or damage caused by any improper or inappropriate use or fitting (by you) of any Product or arising from our website or any information or service provided through our website.
We will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials and information on our website are provided on an ‘as is’ basis and you assume total responsibility and risk for your use of our website and use of all information contained within it.

13.2 We accept no liability for any indirect or consequential loss or damage, or for any direct or indirect loss of data, profit, revenue or business in each case, however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing Products (which shall be subject to the exclusions and limitation of liability set out in these terms and conditions), we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of CSS or our servants, agents or any other person or entity.

13.3 If we are liable to you for any reason, our liability will be limited to the Order amount paid by you for the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or for our fraudulent misrepresentation.

13.4 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

13.5 The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permitted by applicable law.


14 General

14.1 We may, but you may not, assign any rights and/or transfer, sub-contract or delegate any obligations under these terms and conditions, and/or charge or deal in any other manner with these terms and conditions or any of our respective rights or obligations. Any purported assignment, transfer, sub-contracting, delegation, charging or dealing in contravention of this clause 13.1 shall be ineffective. These terms and conditions are personal to you and are entered into by you for your own benefit and not for the benefit of any third party.

14.2 We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.

14.3 These terms and conditions together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and CSS. You acknowledge that you have not entered into this agreement in reliance upon any statement, warranty or representation made by CSS or any other person and you irrevocably and unconditionally waive any rights to claim damages and/or to rescind these terms and conditions by reason of any misrepresentation (other than a fraudulent misrepresentation) that is not contained in the terms and conditions, privacy policy, order form and payment method instructions.

14.4 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.

14.5 These terms and conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court.

14.6 Except in respect of a payment obligation, neither you nor CSS will be held liable for any failure to perform any obligation to the other due to causes beyond your or CSS respective reasonable control.

14.7 Failure or delay by either party enforcing an obligation or exercising a right under these terms and conditions does not constitute a waiver of that obligation or right.

14.8 These terms and conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.

15 Notices

All notices shall be given:
(a) to us via email at info@cssukltd.co.uk or by post at:

CSS UK Ltd
Unit 23 Redland Close,
Aldermans Green Industrial Estate,
Coventry, CV2 2NP
or
(b) to you at either the email or postal address you provide during any ordering process.
Notice will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or three (3) days after the date of posting.


16 Replacement
These terms and conditions replace all other terms and conditions previously applicable to the use of our website and / or sale of the Products.